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Flavia Ana Guez – Merlan

Flavia Ana Guez – Merlan is a Business Consultant specialized in communication and events. She provides consultation for both B2P and B2B relations and also offers communication training sessions based on precise needs such as Customer Communications – Troubleshooting Communication, Conflict Resolution Communication, Client Retention, etc. ; Communication in Tourism and HoReCa Industries – Clients, Team, Business Etiquette & Ethics, etc. ; Communication in Healthcare – Patients, Medical Team, Support Personnel; etc. Her techniques, information and knowledge are the result of a versatile array of academic activities such as a License in Fine Arts from the Media University Buc, an ongoing MBA with International American University in Los Angeles, CA, and several additional courses and qualifications such as Entrepreneurship in Emerging Economies with Harvard University, Communication and Transcultural Factors with ALISON , Entrepreneurship and Innovation in Mass Media, Behavioral Analysis & Evaluation, F.A.C.S. – Facial Action Coding System, Licensed Trainer. The educational path is sustained and enriched by experiences earned through living abroad (USA) and working and collaborating with international clients and customers.